Terms & Conditions Of Service


WE/US: Caliber and Bore Limited, Devon Gunsmiths.  YOU: You the customer offering your gun for assessment to repair, adjust or service.

You accept that:

We offer our Goodwill Guarantee under the following trading conditions:

Any request for work by you constitutes an agreement of our trading terms and conditions. 

Used guns and parts have no warranty offered or implied, and are repaired “as is” and no liability is accepted for failure of any existing parts that fail after the gun is returned to you.

Our liability to repairs made to used guns or gun parts is limited to the maximum value of the labour charged to make the repair, any parts fitted become part of the gun.

Following collection of a completed gun job, you have seven days to ensure the repair has been completed to your satisfaction, by testing the gun in a live fire test.

Cosmetic finishes will require your approval within seven days after collection.

If there are any problems with the work done, please return the gun for correction at no additional charge.

If you correct the issue yourself, or send to a third party, you accept our Guarantee is Voided. 


Gun Assessment:

Offering your gun for repair does not constitute an agreement that we have accepted an order to repair gun, as we reserve the right to assess the gun, should the gun be out of proof or otherwise dangerous to operate, or obsolete, or beyond economical repair, you will be advised.

Following an inspection, if you require the gun returned in a dangerous or un-repaired condition, you accept full liability for the gun, and undertake to agree that the gun will not be used until repaired, furthermore you waive all liability of us the Gunsmiths for refusing your work order. 

There is a minimum charge for handling any gun offered for repair, if it can reasonably be repaired while being assessed for repair, will be repaired, and the minimum charge shall be £50

Managing Expectations 

Full service: limited to full action strip-down, clean and lubrication.

Cosmetic work will be secondary to function. Stock finishing and Cold Blue cosmetic work will not substitute for a full stock finishing or Best Bluing.

A comprehensive maintenance service, involving stripping and cleaning all the action parts does not constitute a repair, nor will it recondition a worn old gun.

No liability is accepted if you submit your gun for a service, and there is an unspecified fault with the gun, expect the action to be stripped cleaned and lubricated. No adjustments or repairs to the gun will be made.

Gun Faults:

Do not ask for a service if you know there is a fault with the gun, ask for the fault to be repaired, and be as specific as you can be.

Gun Fitting Adjustments:

Following a Gun fit check, adjustments will be made accordingly. Most first adjustments are sufficient, however due to individual requirements, further adjustments after test firing may be required.


Most notable in extreme cases such as right hand stocks adjusted to suit a leg handed mount, function over form will be the first intent, followed by you testing the adjustments for efficacy by live fire tests at a shooting range.

Further adjustment may be required. Cosmetic Stock finishing may be required after a stock bending or adjustments. Unforeseen changes to the cosmetic finishing may happen in a heat based stock adjustment. Additional charges may be incurred due to remedial finishing work.

Again the Goodwill Guarantee requires you to give us the opportunity to correct any cosmetic issues after the first test of the adjustment.

Temporary emergency repairs: 

There are techniques available to temporarily repair various faults on guns, in lieu of a permanent repair, temporary repairs may be offered.

Such repairs are not a suitable replacement to the permanent option, and no warranty is offered or implied for a temporary emergency repair, nor is any liability accepted for the eventual failure of a temporary emergency repair.


Cold chemical blue costing a minimum of £50 is not reasonably a substitute for Best Black costing from £200 +VAT.

Repairs such as soldering or dent raising calls for some cold chemical bluing to protect the gun surface from rusting, this is to protect the gun, and not intended to be a cosmetically perfect job, it is purely a functional protective coating to prevent rust.

Cold chemical bluing can wear off due to a number of factors that we cannot be held liable for, and at best will last a three month season.

Work Timeline 

We accept no liability to you for losses due to our failure to return your gun in working condition within a given time. Bringing a gun for repair or adjustment with a tight timeline does not guarantee swift turnaround.

Shooting events you have planned prior to the repairs does not influence safe working practice for repairs. if the gun is not safe.

"Proper Planning and Preparation Prevents Piss Poor Performance"   Once a repair is begun, often other faults are found which further lengthen the repair time, a guideline time for repair turnaround can be 8-12 weeks


Is chargeable at a nominal rate of £1 per Day, per Gun, following a 7 day collection period following repairs. In the circumstances where you are unable to collect your guns with a valid gun certificate, storage fees must be paid before any guns are sold.

We will do our best to help you and do all we can reasonably be expected to do to keep you shooting.